"Hearts, like doors, will open with ease, if you learn to use these keys."
Weekly keys for your fridge: saying thank you, saying please, saying excuse me. Add a new one each week, while reinforcing the others.
The three "B's" to use when correcting bad manners (or for any discipline) :
1) Be brief
2) Be private
3) Be specific
For more, check out Michele's blog on manners.

You may have seen Dr. Michele Borba on the Today Show, Fox News or countless other TV shows. She's an award-winning author and international speaker on character education and social development of children. Michele joined us this morning and had some great insight into helping raise children. We look forward to having Michele join us on a regular basis - if you would like to know more about Michele and her books, click here.