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    • Crisis Response Training FAQs

    • Training Information

      What are these CISM classes for?

      Critical incident stress management (CISM) is an adaptive, short-term psychological helping-process that focuses solely on an immediate and identifiable problem. It can include pre-incident preparedness to acute crisis management to post-crisis follow-up.

      The classes offered by K-LOVE are foundational classes that will teach you the basics of CISM. These foundational classes are required for CISM/Peer teams across the nation.

      What is ICISF?

      The International Critical Incident Stress Foundation is a worldwide recognized organization that provides the curriculum for these classes as well as provides the certification. 

      “The mission of the International Critical Incident Stress Foundation, Inc. is to provide leadership, education, training, consultation, and support services in comprehensive crisis intervention and disaster behavioral health services to the emergency response professions, other organizations, and communities worldwide.” - ICISF website

      How much do I have to pay to attend K-LOVE’s CISM training?

      Nothing! K-LOVE, through generous donations, covers the cost of class fees and materials. Each participant is responsible for their own travel, lodging, transportation and meals.

      Taking just one of these classes can cost about $300. That costs includes class fees, materials, organization membership and instructor fee. 

      Do any of the classes have prerequisites?

      No. The Individual and Group Crisis Intervention classes are the foundational classes.  However; you do not need to take those to move onto the Emotional & Spiritual Care or Grief Following Trauma classes, but the foundational classes will help with the terminology presented in the other classes. 

      Are these classes available online?

      The K-LOVE training classes are not currently available online. The curriculum depends heavily on class participation and role play. This type of training helps to ingrain the knowledge being taught. It helps to give students the ability to empathize with the roles of both the victim and responder while demonstrating the knowledge they have been learning.

      Are these classes only for first responders?

      No. This training was initially created in the military to assist those that face traumatic and stressful events more than the average person like military, law enforcement, firefighters, chaplains and etc. CISM classes will benefit anyone that currently responds to or is interested in joining a team that responds to traumatic events. While some of these classes focus on professional response to an event most can apply to everyday situations (i.e. death of loved one, loss of job, etc.).

      More and more these classes are being taught to “average joes” that take it back to their church, job or just everyday life. 

      Is there an age limit to attend training?

      Because of content in some of these classes participants must be at least 18 years old.

      Do I get a certificate when I complete a class?

      Yes, if you complete the entire class. Each class requires a certain number contact hours in order to receive a Certificate of Completion. Partial certificates are not issued.

      Are there CEU credits offered for these ICISF approved courses?

      Yes. Please refer to ICISF’s information page for further details: ICISF CEU Information

      Before Conference

      How do I register for a class?

      To register for a class go to the CRT homepage. On the right hand side of the page you will see our currently scheduled cities. Click on the city you wish to attend to register for that city.

      Will I get a confirmation after registering?

      After you register you will receive an email confirmation from the CRT Registrar. It may take up to one week to receive confirmation. 

      I didn’t get my confirmation. What do I do?

      If after one week you have not received a confirmation for your registration follow these simple steps. First, be sure to check your junk/spam box in your email. If you do not find a confirmation in your junk/spam box then please call the CRT Registrar at 916-251-1776

      Do you have any hotel recommendations?

      We do not currently have any special rates with hotels or recommend specific hotels. The best method we have found to find a local hotel is to use a search engine like www.hotels.com. Using this site you can search for a hotel by distance and budget using the venue address. 

      After Conference

      I’m trained. Now what? Can I go to a disaster after I complete these classes?

      The training received through our trainings will give you the foundation that you will need to become involved in a CISM group. 

      We do not advocate “showing up” at a disaster situation. In an emergency situation things are chaotic and non-essential personnel are usually sent away. The best way to become involved, gain experience, and continue to receive training is to join an established team. Salvation Army, Billy Graham’s Rapid Response Team, American Red Cross or a local CERT team are the best ways to become involved. 

      Are there any other classes I can go to? Other organizations?

      K-LOVE currently offers six (6) CISM classes. If you would like to find out more about additional classes you can check out the following organizations:

      CISM Teams

      How do I join a CISM team?

      If you are first responders then your agency is likely to have a Peer Support program for you to join. 

      For community members there are many teams that you can join; Salvation Army, Red Cross and Billy Graham’s Rapid Response Teams are just a few nationwide teams. In addition to these teams you can check within your own community. Some cities have Community Emergency Response Teams (CERT) that are open to the community. 

      Does K-LOVE have a CISM team?

      K-LOVE is currently working on establishing a CISM team in the Northern California area. Our hope is that this team will be expanded throughout the US. If you would like to be kept update date please join our Mailing List.

      Bring CRT training locally

      How do we get a CRT in our city?

      Because our trainings are supported by our donors we strive to be good stewards of those donations. Choosing a city is based on three things: venue, donations and interest.

      Interest – We look to have at least 60-80 students per class. 

      Venue – We look for a suitable training venue. We have a checklist of must have’s for any venue. 

      Donations – While we do have current donors we also rely on additional donors to step up. 


      How do I donate to the CRTs?

      We are able to provide these CRT trainings because of generous donors that care and want to reinvest into their surrounding communities.  This program really is about communities helping communities. 

      Currently if you would like to donate you can do so when attending one of the CRT classes. Also, you can contact our Philanthropy department. In 2014 we will have a link on our CRT homepage that will allow you to donate online through the K-LOVE Foundation. K-LOVE is a 501 (c)3 organization so all donations are tax-deductible. 

      How much does it cost K-LOVE to host these trainings?

      The amount can vary based on the city that we are providing training in. The costs include class fees, class materials, staff travel & lodging, shipping costs and etc. We encourage you to contact the registrar office for more information.


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