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  • Privacy Policy

    K-LOVE is committed to safeguarding individual and corporate privacy on our website; we operate under a strict set of privacy principles:  

    Information We Collect and Receive

    K-LOVE collects and retains information about you and your device when you visit or give us information through the K-LOVE website.

    Non-Personally Identifiable Information

    When your computer or mobile device contacts our web servers, we collect usage information about how our visitors use and navigate the K-LOVE website. An anonymous profile is established based on your visit and information such as the frequency and length of your visit, browser type, referrer data identifying the web page visited prior or other method used to enter the site and subsequent to visiting our website and mobile applications.

    • Location Information

      We track location information based on IP address.

    • Device Information

      We record information about the device you use to access our services. Device information may include the type of device you use, the unique identifier of the device, or the network provider that you use.

    Personally Identifiable Information

    Personally identifiable information is data that can identify and individual, such as a name or an email address. It refers to information that can be used to distinguish or trace an individual’s identity, either alone or when combined with other personal or identifying information that is linked or linkable to a specific individual. We collect this kind of information from you to facilitate transactions that require knowing who the individual is.

    Examples of times when we use personally identifiable information

    There are a few areas on our web sites that can require personally identifiable information. An email address is required to subscribe to our Encouraging Word daily verse service. Submitting a request to promote an event also requires sending personal information. Our Music Room survey system requires sending your information as well. Using the Contact Us page will also require your information so we can answer your questions. We also ask for your information to participate in the 30 Day Challenge.

    Using the My Account Login

    When you register for an account called “my account” on our websites, we collect personal information such as name, phone number and mailing address. This is the main login for our web sites.

    Some services on our web sites require having a my account login to use:

    • donate online
    • pray for others
    • submit your story
    • Choosing email subscription options

    Use of Cookies and Web Beacons

    Our Services use online technologies such as cookies and web beacons. These technologies are use in a variety of ways.


    Cookies are text files that are placed in your device's browser and are used to help recognize your browser across different web pages, websites, and browsing sessions. Cookies are stored on your device. We may use cookies together with other information to enhance and personalize your experience on our Services (or elsewhere online), including:

    • to authenticate your identity when you use our services
    • to remember your preferences and registration information
    • to measure and research the effectiveness of our services, advertisements, and communications
    • to customize the content and advertisements provided to you through our services.

    Web Beacons

    Web beacons are small pieces of code placed on web pages, videos, and in emails that can communicate information about your browser to our reporting tools. Beacons can be used, among other things, to count views of a web page or read an email.

    How We Use Your Information

    The information we collect is used to improve your K-LOVE.com experience. Visitors are provided services tailored especially for them, or to inform them about new features or services. Occasionally, K-LOVE conducts user surveys to better target the music we play.

    While K-LOVE uses third party vendors to communicate with you or analytics reporting, your information, including your email address, will not be sold, shared or disclosed with any third party outside of the K-LOVE family unless otherwise noted in a specific consent or other entry, or as necessary to provide communications from K-LOVE through third party vendors. K-LOVE employs strict security measures to safeguard online transactions, and personal information is stored in a secured database and always sent via an encrypted channel.


    In some cases, Internet cookies and web beacons may be used to give you useful information through third party vendors and advertisements, including Google and Facebook. At times, you may see a K-LOVE ad on third party websites based on your web visit history to our website through these cookies.

    Preferences and Opting Out

    Registered Users may manage their accounts at https://donor.klove.com/account. From the My Account area, users may unsubscribe at any time to any of our electric communications.

    Do not track browser settings: We utilize the do not track settings in certain browsers. If this setting is enabled, our analytics reporting tools will not track your data in the browser.

    Users may opt-out of the use of their data for internet-based advertising.

    You may opt out of a third party’s vendor use of cookies by visiting the Network Advertising Initiative opt-out page.

    You may also opt out of Google’s use of cookies by visiting its Ads Settings page.

    Other Information You May Want

    The K-LOVE Privacy Policy was updated effective 1/1/2015.

    Contact us:

    If you have questions about our privacy policy, please contact K-LOVE.

    You may also send mail to Educational Media Foundation:

    5700 West Oaks Blvd, Rocklin, CA 95765

    Contact K-LOVE at (800) 525-5683

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