Donor Privacy Policy

K-LOVE is committed to safeguarding individual and corporate privacy on our website; we operate under a strict set of privacy principles.

Donor Privacy Policy

We, at Educational Media Foundation ("EMF", "we" or "us") are committed to protecting your personal information. This Privacy Policy governs the activities of EMF, which is a California non-profit religious organization, operating Christian media ministries under the brands K-LOVE, Air1, AccessMore, WTA Media, Crisis Response Care, Air1’s Dare to Dream, Pray4One and more.  We have developed this Donor Privacy Policy to inform you of the way we use your personal information in connection with your generous donations to EMF. 


Information We Collect About You:  When you make a donation or pledge to us, whether by phone or online through one of our websites like,, (Crisis Response Care), and our other websites, we may collect and maintain personal information from you about your donation or pledge, as follows:

  • contact information:name, complete address, phone number, email address
  • payment information: credit card number and expiration date, financial institution, and billing information
  • information you wish to share: questions, comments, suggestions, personal testimonies, prayer requests
  • donation history

If you interact with us for services or activities other than making a pledge or donation, whether by viewing other areas of our websites or mobile applications, attending our live events, requesting prayer, pastoral care or other services from us, or otherwise, we may collect and use additional personal information; please refer to our general Privacy Policy.

How We Use Your Information:  For your donations and pledges, we use your personal information to complete your donation transactions. In addition, we may use your personal information to better understand your needs and provide you with better ministry or service experiences. We may also use your information to communicate back to you concerning your donation transactions, and update you on ministry stories, results, and key initiatives. It’s important for you to know credit card numbers are encrypted and used only for donation or payment processing and are not retained for other purposes. 

Information We Share.  As more fully detailed in our general Privacy Policy (which this Donor Privacy Policy supplements), we may share your information with trusted third party partners for business purposes, such as to process your donation payment transactions or where the processing enables us to enhance, modify, personalize or otherwise improve our services / communications for the benefit of our donors. We also may share certain information with our third party partners to present special advertisements to our donors about our products and services that we think may be of interest when visiting our websites or visiting the sites of our advertising partners, such as Facebook, Instagram and other social media networks. For options regarding personalized ads, please see our general Privacy Policy, under the Sections on “Cookies” and "Exercising your Privacy Rights."

How Long We Hold Your Personal Information. We consider our relationship with our donor community to be lifelong, and we retain your personal donor information indefinitely unless you explicitly request that we delete your information. In accordance with our legal obligations, and tax and accounting rules, we need to retain some of your donation payment-related data even if you request deletion of your information. When we no longer need to retain your payment information, we will dispose of it securely, at the appropriate time.

Removing Your Name From Our Mailing List. Please contact us if you wish to be removed from our mailing list (however, we may still communicate with you for a period of time concerning your active pledge and donation transactions).

Exercise Your Privacy Rights. To exercise your privacy rights to access, delete or request that we do not sell your personal information, see our general Privacy Policy.

Contacting Us. If you have comments or questions about our Donor Privacy Policy or to opt-out or exercise your privacy rights as provided above, please contact us, as follows:

-- Email us at

-- Use the Contact Us form on this website

-- Call us toll-free at one of the numbers below:

           K-LOVE: 1-800-525-5683 and select option 2

           Air1: 1-888-937-2471 and select option 2

Rev. May 2024