Peter Kaye speaks with Rafael Molina, chairman of SCORE Puerto Rico about the various free services and resources they offer start up and existing business owners helping them achieve their goals. Molina draws from his extensive career in hotel management and hospitality to give time tested advice and guidance to business owners. He discusses common mistakes start up businesses make and how to avoid them as well as sharing crucial tips on handling customer complaints on social media. Molina also shares what character traits make for a good mentor and encourages a spirit of gratitude and giving back.
Original airdate: 6/30/2024
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Peter joined EMF in 2008 and he covers most of Northeastern U.S. (CT, MA, ME, NH, NY, RI & VT), San Juan, PR, and St. Thomas, VI, including major markets New York City and Boston.