Question: How do I select my T-shirt size?
Answer: T-shirt size selection will be made via email, so please make sure you have access to your inbox, and that you have a current email address on file with us. T-shirt size emails will be sent out in April and May. To ensure you receive our emails, please add hello@t.klove.com and klove@klove.com to your address book. Be sure to check each folder of your email.
Question: Where will my shirt be sent?
Answer: Your T-shirt will be shipped to the address we have on file. Please log in to your My Account to verify the address is correct.
If you are having trouble accessing your My Account, it is possible you’re using a different email address than the one we’ve associated with your giving, or you don’t have online access already set up. Please email us or give us a call and we will help.
Question: Who is eligible to receive a T-shirt?
Answer: Some generous K-LOVE donors have made it possible for us to send a K-LOVE T-shirt to donors who make a gift of $30 a month or a one-time gift of $360 or more; or two (2) T-shirts to donors who make a gift of $60 a month or more or a one-time gift of $720 or more. This is communicated only by email so check your giving account and make sure your email address is correct.
Question: We give as a family, can everyone get a T-shirt or can we purchase these on our own?
Answer: We love our K-LOVE donor family! Currently, we have some limits based on inventory, and we're not able to offer a store to purchase extra shirts. A household qualifies to claim two (2) shirts with a one-time gift of $720 or more or a monthly donation of $60 or more. The maximum is two (2) shirts per household per year.
Question: What is the cutoff date to fill out the form with my T-shirt size?
Answer: We recommend responding as soon as possible. The last day to fill out the form to submit your T-shirt size is May 8, 2026.
Question: When will I receive my shirt?
Answer: Because shipping timelines vary, you should receive your shirt by late July.
Question: If I claimed two shirts, should I receive them at the same time?
Answer: Commonly, T-shirt vendors fulfill orders based on size. It is very possible that you receive two shirts of different sizes at different times.
Question: What should I do if I haven't received my shirt by the anticipated date?
Answer: If you have not received your shirt by the end of July, please email us and we'll figure it out with you.
Question: I am located outside of the United States. Are shirts shipped internationally?
Answer: We love our K-LOVE family all over the globe! Unfortunately, we are limited by shipping constraints and cannot ship outside of the U.S. at this time.
Question: Can I exchange my shirt for a different size?
Answer: We are not able to offer size exchanges at this time. Please be sure to look at the measurements closely before making your size selection.
Question: What are the specs of the T-shirt?
Answer: These cream, unisex shirts are on 100% pre-shrunk cotton, with the K-LOVE logo on the front. Size offerings are adult XS-3XL. (The size chart is below.)
Question: I have a question that wasn't included here, can you help?
Answer: Please send us an email. We'd like to help!
Finished Measurements (Inches)
Size | XS | S | M | L | XL | 2XL | 3XL |
|---|---|---|---|---|---|---|---|
Body Length | 26 | 28 | 29 | 30 | 31 | 32 | 33 |
Chest Width (laid flat) | 16 | 18 | 20 | 22 | 24 | 26 | 28 |
